Last updated on 5 May 2024
Operating under the business name “Skate Tech”
ABN 55 209 761 619
Privacy policy.
Introduction
At Skate Tech (also referred to in this document as “we”, “us”, “our”), we truly value your privacy. This document explains how we handle your information, what we collect, and why. It applies to everyone, covering website use, purchases, promotions, and more. We follow privacy laws like the Privacy Act 1988 (Cth) and Australian Privacy Principles. Read our Privacy Policy for details on data collection, use, and storage. We're committed to your privacy, and this policy helps you make informed decisions while using our site and services. Your use of our website means you agree with the practices outlined here.
Information Collected
The personal information we collect may include the following:
Name
Physical or mailing address
Email address
Social media details
Phone number and alternative contact information
Age
Date of birth
Credit card or other payment particulars
Details about your business or personal situation
Details linked to client surveys, questionnaires, and promotions
Device identity and type, I.P. address, geo-location specifics, page view statistics, advertising data, and standard web log information
Information about third parties
Any additional information you share with us through our website, online presence, or as required or provided by you.
How Information is Collected
We collect your personal information through various channels, including email, "contact us" messages, mobile sites, QR Code Apps, social media interactions, and more. This includes purchasing from our website, entering promotions, subscribing to newsletters, and participating in surveys.
We may also gather information from third parties like friends, commercial partners, authorised representatives, and payment service providers. This data may come directly from you or through third parties when using our website, receiving services, communicating via email or phone, and interacting with our website or social applications. Web analytics tools, cookies, and tracking technologies may be used to analyse website usage, with the option to disable cookies in your web browser.
We may obtain your information from service providers, credit reporting bodies, marketing companies, referrals, and organisations we share information with for marketing. By providing your information, you consent to its collection, use, disclosure, and storage as outlined in this Policy.
Purpose of Collection and Usage
We may use your personal information for various purposes, including:
Fulfilling the requested purpose.
Responding to your queries or feedback.
Processing purchases.
Assisting with internal business processes.
Conducting market research.
Administering contests, promotions, and surveys.
Enabling compliance with legal obligations.
For improving services, complying with legal obligations, resolving disputes and sending marketing messages
Your personal information may be disclosed to third parties inside or outside Australia, and we take steps to ensure their compliance with our practices.
We may also disclose your information to our employees, business partners, third-party service providers, payment systems operators, authorized third parties, and government agencies as required by law.
In certain circumstances, we may disclose your information without consent when necessary for serious threats, investigating unlawful activities, or as required by law.
Your consent to disclosing information outside Australia is assumed when providing it to us, and we ensure overseas recipients comply with Australian privacy laws.
Access to Your Information
To access or correct your personal information, contact us with your details. We may need to verify your identity before granting access or making corrections. If access is not possible, we'll explain the reasons.
If we can't provide access for lawful reasons, we'll explain and provide a complaint mechanism. We respond promptly and may charge a reasonable fee if needed.
For corrections, contact us. We may request proof of identity and may refuse certain requests according to laws. If needed, we'll consider amendments or add a note indicating disagreement.
For accuracy, we take steps to keep information up-to-date. You can update your details anytime by emailing contact@skate-tech.com.
Security Measures
We take reasonable steps to prioritize the security of your personal information, implementing measures to prevent misuse, loss, or unauthorized access. These include secure networks, SSL technology for sensitive data, and extending security to partners. While we strive for security, complete assurance isn't guaranteed due to the internet transmission nature. Safeguarding your login details is crucial for online accounts.
We use password-protected systems to secure personal information. However, complete security can't be assured, and we're not responsible for unauthorized access.
Personal Information is stored in secure databases with SSL encryption, yet absolute security isn't guaranteed. In case of breaches, reporting arrangements are in place, but we can't accept responsibility for events beyond our control.
Matching survey data with identifiable info aims to enhance the user experience, and your consent to our cookies-related activities is implied by providing Personal Information.
Updates to the Privacy Policy:
Our Privacy Policy is updated periodically, so please check it regularly. To stay updated on any changes, check the date at the top of this page, indicating the last time we updated these terms.
This Privacy Policy is effective as of the date stated at the top of this page.
If you have any privacy-related inquiries, please contact us.